You & Me Supported Living


                                                                                               Privacy Notice
Who we are:
We are You and Me Supported Living Limited. Our approach is to safeguard clients inside their homes and within their communities. This means we safeguard information we collect. The information collected is about our clients and the workers we employ to care for them. We may share some of this information. However, we will only do so because the law requires us too or because we have written consent.


Information collected:
There are 2 types of information we collect:

        • Information about clients.
        • Information about workers

We collect the information from various sources.

For clients the sources usually are: 

        • Education
        • Social Services
        • Medical / Psychological Reports
        • Birth Families

For workers the sources usually are:

        • Past employers
        • Employment references
        • Personal references
        • Statutory Checks

The information collected is under the control of Brian Henderson, Company Director. The information is processed by Tina Carroll, Human Resources Manager. Brian and Tina can be contacted by E-mailing. The address is: tina@youandmesupportedliving.co.uk 

Lawful Basis
There are three lawful bases which allow us to collect information about clients and workers. These are:

         • Legal 
         • Contract
         • Consent

Legal:
You and Me Supported Living is a regulated organisation. Compliance is regulated by The Care Quality Commission. The Statutory basis underpinning the regulatory regime is:

         • The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) 2015.

         • Housing with Care. Guidance in regulated activities for providers of supported living and extra care housing. October 2015. This guidance is             produced by The Care Quality Commission.

Purpose
Information collected under this basis will be used to ensure that our clients are supported to a high standard and live in a home suitable to their needs.This information may be shared with the Government Regulator and any other Statutory Body with direct responsibility for the care of a client.

Retention
Information collected under this basis will not be kept for longer than is necessary to ensure regulatory compliance.This information will not be shared with organisations engaged in market research.


Contract:
You and Me Supported Living is an employer of workers. In this capacity we are governed by the provisions of:
         • The Employment Rights Act 1996. In particular Section 230.

Purpose
Information collected under this basis does enable us to offer and accept workers under legal contracts of employment. This information may be shared with the Government Regulator and any other Statutory Body such as:

        • HM Revenues and Customs
        • The Office of National Statistics 
        • Employment Tribunals
        • The Pensions Regulator
This list is not exhaustive.

Retention
Information collected under this basis may be retained for up to six years.
Personal records such as employment contracts and performance appraisals will be retained for up to six years.
Information related to unsuccessful job applicants such as CV’s and interview notes will be held for 6 months.
This information will not be shared with organisations engaged in market research.

Consent 
Consent means providing clients with real choice and control. In means putting clients in charge of information held about them. It enables trust and engagement to be built between clients and company. Separate consent will be required for different things. Real consent allows a client to give consent or to withdraw consent.
Consent will be sought from a client to support themto engage with:

        • Housing Benefit Personnel
        • Universal Credit Personnel
        • College and Training Providers
        • Employers
        • Medical Services from Doctors, Hospitals,Dentists and appropriately qualified Therapists.
This list is not exhaustive.

Retention
Information collected under this basis will not be kept for longer than is necessary to ensure regulatory compliance. This information will not be shared with organisations engaged in market research.

Individual Rights
Clients and workers have rights in regard to information we hold. Among the rights are the:

       • Right to access
       • Right to object
       • Right to have information rectified or erased.

The company will provide details of these rights upon request. Alternatively they can be obtained by contacting The Office of The Information Commissioner on 0303 123 1113. Alternatively access to their WEBSITE is provided by entering ICO Information Commissioners Office into a search engine.

​                                                     General Privacy Notice - General Data Protection Regulations 2018